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The following are answers to the most frequently asked questions about the
Pearson Rewards store.
- What can I buy in the Pearson Rewards store?
You can purchase any product published by our sister companies, Penguin Group
(USA) and DK (USA), that is currently in print. At any given time this is approximately
30,000 books.
Penguin Group is the second-largest English-language trade book publisher in the
world. Its authors include Saul Bellow, A. Scott Berg, Maeve Binchy, Harold Bloom,
Sylvia Browne, Tom Clancy, Harlen Coben, Robin Cook, Patricia Cornwell, Catherine
Coulter, Clive Cussler, Eric Jerome Dickey, Richard Paul Evans, Helen Fielding,
Ken Follett, Sue Grafton, W. E. B. Griffin, Nick Hornby, the Dalai Lama, Spencer
Johnson, Jan Karon, Anne Lamott, James McBride, Terry McMillan, Arthur Miller,
Joyce Carol Oates, Robert B. Parker, Nora Roberts, John Sandford, Carol Shields,
John Steinbeck, Amy Tan, and Kurt Vonnegut.
Penguin is a global leader also in children's publishing, through its Books for
Young Readers, with such authors as Ludwig Bemelmans, Judy Blume, Jan Brett, Eric
Carle, Roald Dahl, Tomie dePaola, Don Freeman, Hardie Gramatky, Eric Hill, Brian
Jacques, Robert McCloskey, A. A. Milne, Richard Peck, Patricia Polacco, and dozens
of other popular authors. Penguin Group (USA) Books for Young Readers are also
proud of perennial favorites such as The Little Engine That Could
and the Nancy Drew and Hardy Boys series.
DK publishes an extensive range of both adult and children's reference titles.
The adult list encompasses many subjects: gardening, conventional and holistic
medicine, pregnancy & childcare, travel, cooking & wine, natural history, art,
sports, popular culture, and languages. It includes manuals, encyclopedias, atlases,
maps and handbooks. DK's children's reference titles are second to none. The list
covers a vast range of children's interests for every age group—dinosaurs,
space, nature, history, religion, sport and science. In addition the publishing
also includes a number of richly illustrated and highly accessible encyclopedias
for learners of every age.
- At what discount can I purchase the books?
A 30% discount is offered to Pearson customers who live in the U.S. and its
territories and protectorates.
- How do I shop for books?
You can either browse for books by subject or search for books by keyword,
title, author, or ISBN using the quick search in the top right corner of your
screen. If you're having trouble finding a book, try the advanced search to narrow
your results.
If you're having difficulty using the site, you can send an email
to the Pearson Rewards support staff. To expedite a reply to your question, please
use a subject line of "Pearson Rewards."
- How do I order books?
Simply click on the "add to cart" link for the items you wish to
order. From there, you can choose to check out or continue shopping. Once you've
added each title you wish to order, you can check out.
- When and where will I receive my books?
Most books will ship within two business days. You will be notified if there
is a delay in your shipment due to backordering. Books can be shipped to your
office or home address using the "Bill to" and "Ship to" options
within the shopping cart..
- How do I check the status of my order?
The fastest way to check the status of an order is to refer to your "smart
receipt," which you will receive on checking out. When your books ship, you
will receive a shipping confirmation email that includes a UPS tracking number.
You can then track your shipment at www.ups.com.
- What are your shipping charges?
Our rates can be found here.
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